RCS performs repairs for retailers and restaurants in all trades of construction and maintenance in Georgia, Florida, Alabama, Tennessee, North Carolina, South Carolina, Mississippi, Virginia and Louisiana.
After growing up in construction, Lance Calvert (owner of RCS) became aware of facility management after a service request from a facility management company in 1999. After that, Lance's path to building his own national facility management company began. With many years of experience in commercial interior build-out and remodeling, maintaining and repairing multi-location commercial locations was now his expertise.
Lance continued servicing the repair needs of retailers and restaurant chains throughout the metro Atlanta, GA area by himself. With no office staff, Lance took every customer phone call and completed paperwork late into the evenings. After a few years he was able to hire a couple of field techs, then was afforded the time to staff and train an office team. RCS went on to support large multi-location customers - serving them in almost every capacity of maintenance and repair throughout the southeastern United States. After 15+ years, Lance says that he and his staff are quite seasoned but still growing every day. He's very proud of his staff and the many vendor partners who have been so loyal throughout the years. With a new major retailer corporation coming on-board in 2015, Lance notes "we are breathing fresh air and are grateful for the opportunities that we are experiencing right now".
We promise to give our whole heart to each and every job. We promise to utilize our experience of both the field and our knowledge of industry and customer expectations to defend your budgets with integrity. We know when a field rep is giving us a comprehensive explanation of job details and we know how to audit that. We know how to pick good vendors and how to make them better. We know how to ensure good service results and we know how to keep good prices. We believe in technology to assist us. We have on-going custom software development for optimizing processes. We have a core strength in the day to day focus on each job, holding ourselves responsible for producing comprehensive results in both our level of service and cost through experience and the belief that we can provide an environment for all parties to win.
At RCS we empower our vendors. We strive to help our vendors through the processes of repair and cost. We believe that through true partnership and our desire for our vendors to succeed in their businesses, we will earn a lasting trust from vendors that will ultimately benefit our business aspirations and goals. We promise to utilize our office staff to help you and to encourage success for you and your firm. We promise to be fair and listen carefully to your staff to learn what you are experiencing at the service locations and help to make quick and informed decisions for your success.
From small repairs to remodels. For your facility and store fixtures.
All repair needs to restrooms and kitchens - from a receptacle to kitchen equipment repair.
Reactive maintenance, repair, replacement and comprehensive PM programs that work!
Emergency response to break-ins and storefront damage, also small repairs.
Reactive, re-lamping and ballast repair, pole lighting and elevated sign repair.
Interior/Exterior - both large and small scale.
Repair and replacement to sales floors, dining rooms, and commercial kitchens in all floor coverings.
Install and repairs to cabinets, floor fixtures and shelving, stockroom shelving and more.
Interior/exterior doors, overhead doors, rolling grills, glass and storefront doors.
Retail Contracting Service has a complete national network of certified technicians and quality subcontractors that are pre-screened, licensed, committed to RCS's standards and guarantee the quality of their work. This allows us to respond to your needs immediately wherever you need us to be.
Our experienced management team and dedicated account managers are just as important as the vendors that the service is delegated to. Not only do you get vast experience in both the commercial/retail and maintenance/construction industries, you get a team that partners with you to effectively manage your service needs and progressively seek solutions that will save you time and money.
Contact RCS and we'll handle your project start to finish - eliminating any and all inconveniences for you. We are truly your retail contracting partner.
Listed are some of the most common questions we are asked here at Retail Contracting Services. If you don't see your question, feel free to contact us below.
We are based in Canton, GA at 224 Brown Industrial Parkway Suite 105 Canton, GA. 30114.
RCS performs services nationally with a strong presence in the southeastern US.
RCS performs repairs in all trades of construction and maintenance services in retail stores and restaurants nationwide. We have highly effective maintenance management capabilities for multi-location clients.
RCS has a life time of experience in all types of commercial construction and more specifically managing services in the industry of facility maintenance for multi location retailers. While the industry trends continue to change and evolve RCS has only grown more confident in our concept of
1. Outsourcing the services we offer to the appropriate local trade specialists and
2. Providing repair services to our clients in all trades of construction with the experience to do it. We combine old fashion experience with innovative management programs resulting in solid repairs and annual budget reductions.
RCS is in the business of keeping our customers. In order to do that, we stand on a set of ideals 1. Listen to the customers, learn from customers, and implement processes specific to the needs of each individual customer. While offering already proven management strategies, RCS has personnel available to listen and learn so as to capture the heart beat of our customers needs. In short, we listen good but at the customers request we will strategize on process implementation resulting in lower annual costs without compromising quality of services.
RCS works closely with its clients by reviewing annual budget projections. Our service call management platform includes a variety of proven processes to eliminate unnecessary spending to our clients.
RCS shares the common goal with its clients of keeping our rates of service very competitive.
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