RCS performs repairs for retailers and restaurants in all trades of construction and maintenance nationwide.
After growing up in construction, Lance Calvert (owner of RCS) became aware of facility management after receiving a service request for a major retailer in 1999. Soon after, Lance's path to building a national facility management company began. After years in commercial build-out and remodels, Lance set his sights on being an expert in repairs for multi-location retailers and restaurants.
Lance continued servicing the repair needs of retailers and restaurant chains throughout the metro Atlanta, GA area. Lance took every customer phone call and completed paperwork late into the evenings. After a few years he was able to hire a couple of field techs, then was afforded the time to staff and train an office team. RCS went on to support large multi-location customers - serving them in almost every capacity of maintenance and repair throughout the United States. After 15+ years, Lance says that his staff is quite seasoned and very dedicated to customers. He's very proud of his staff and the many vendor partners who have been so loyal throughout the years. Lance notes: "We are grateful and humbled by the opportunities that we are experiencing right now".
At RCS we give our whole heart to every job. We utilize our experience of the field, the industry, technology and customer expectations to keep quality high and cost low. RCS hinges our success on auditing service detail and lowering cost. We know how to pick good vendors and make them better to ensure great repairs and lasting relationships. We are very technology focused. RCS has on-going custom software development that is greatly optimising all processes for all parties. This focus allows RCS to pass overall cost savings to our customers. Finally, offering effective results in both our high level of service and reduced costs through experience and the belief that we can provide an environment for all parties to win.
At RCS we empower our vendors. We strive to help our vendors through the processes of repair and cost. We believe that through true partnership and our desire for our vendors to succeed in their businesses, we will earn a lasting trust from vendors that will ultimately benefit our business aspirations and goals. We promise to utilize our office staff to help you and to encourage success for you and your firm. We promise to be fair and listen carefully to your staff to learn what you are experiencing at the service locations and help to make quick and informed decisions for your success.
From small repairs to remodels. For your facility and store fixtures.
All repair needs to restrooms and kitchens - from a receptacle to kitchen equipment repair.
Reactive maintenance, repair, replacement and comprehensive PM programs that work!
Emergency response to break-ins and storefront damage, also small repairs.
Reactive, re-lamping and ballast repair, pole lighting and elevated sign repair.
Interior/Exterior - both large and small scale.
Repair and replacement to sales floors, dining rooms, and commercial kitchens in all floor coverings.
Install and repairs to cabinets, floor fixtures and shelving, stockroom shelving and more.
Interior/exterior doors, overhead doors, rolling grills, glass and storefront doors.
Retail Contracting Service has a complete national network of certified technicians and quality subcontractors that are pre-screened, licensed, committed to RCS's standards and guarantee the quality of their work. This allows us to respond to your needs immediately wherever you need us to be.
Our experienced management team and dedicated account managers are just as important as the vendors that the service is delegated to. Not only do you get vast experience in both the commercial/retail and maintenance/construction industries, you get a team that partners with you to effectively manage your service needs and progressively seek solutions that will save you time and money.
Contact RCS and we'll handle your project start to finish - eliminating any and all inconveniences for you. We are truly your retail contracting partner.
Listed are some of the most common questions we are asked here at Retail Contracting Services. If you don't see your question, feel free to contact us below.
We are based in Canton, GA at 224 Brown Industrial Parkway Suite 105 Canton, GA. 30114.
RCS performs services nationally with a strong presence in the southeastern US.
RCS performs repairs in all trades of construction and maintenance services in retail stores and restaurants nationwide. We have highly effective maintenance management capabilities for multi-location clients.
RCS has a life time of experience in all types of commercial construction and more specifically managing services in the industry of facility maintenance for multi location retailers. While the industry trends continue to change and evolve RCS has only grown more confident in our concept of
1. Outsourcing the services we offer to the appropriate local trade specialists and
2. Providing repair services to our clients in all trades of construction with the experience to do it. We combine old fashion experience with innovative management programs resulting in solid repairs and annual budget reductions.
RCS is in the business of keeping our customers. In order to do that, we stand on a set of ideals 1. Listen to the customers, learn from customers, and implement processes specific to the needs of each individual customer. While offering already proven management strategies, RCS has personnel available to listen and learn so as to capture the heart beat of our customers needs. In short, we listen good but at the customers request we will strategize on process implementation resulting in lower annual costs without compromising quality of services.
RCS works closely with its clients by reviewing annual budget projections. Our service call management platform includes a variety of proven processes to eliminate unnecessary spending to our clients.
RCS shares the common goal with its clients of keeping our rates of service very competitive.
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